Privacy Policy
Your privacy is important to us. This Privacy Policy explains how City Way Cabs collects, uses, shares and protects your personal information when you use our website, mobile app or services.
Your trust is our priority.
We are committed to keeping your data safe and secure.
1. Introduction
City Way Cabs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit our website, use our mobile application or avail our cab services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, mobile number, email address, pickup/drop location and other details you provide.
Payment Information: We collect payment details to process transactions securely.
Device Information: IP address, device type, browser type, operating system and app usage data.
Location Information: With your consent, we collect real-time location to provide better services.
3. How We Use Your Information
We use your information to:
Provide, operate and improve our services
Process bookings, payments and communicate trip updates
Provide customer support and respond to your queries
Ensure safety, prevent fraud and improve user experience
Send important updates, offers and notifications (with your consent)
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
Drivers & Partners: To fulfill your booking and ensure a smooth travel experience.
Service Providers: Payment gateways, analytics, cloud hosting and customer support services.
Legal Authorities: When required by law or to protect our legal rights and safety.
We value your privacy
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us anytime.